Hotel Princesa Plaza Madrid, Madrid

My stay at the hotel was a mixed experience. The rooms were very comfortable and spacious, with excellent bathroom facilities, but unfortunately, they were very noisy due to the lack of double glass windows. The room had a good size, but it was run down and not as depicted in the room pictures provided.

The hotel offers a mix of modern and traditional rooms. While the heating system can be a bit tricky, the minibar is a nice touch. Service was overall pleasant, with some areas needing improvement. The location is conveniently close to tourist attractions. Dining options are varied, but not all guests found the service to be top-notch.

The hotel offers spacious and very clean rooms with great blackout curtains but has a dated smell of smoke. The service was courteous, but they were unable to address heating issues and lacked helpful recommendations. The location is excellent for tourists, close to major attractions but lacks some views or quiet surroundings. The dining experience is expensive with limited options. Overall, good value with room for improvement.

My stay at the hotel was quite pleasant overall. The rooms, although a bit dated in parts, were very spacious and the bed was comfortable. The service was exceptional, with the staff being very friendly and accommodating, even helping us with a late check-out request. The location was ideal, allowing easy walking access to key areas and shopping spots. The dining experience offered a good variety of options. Facilities were satisfactory, meeting my needs during the stay.

The hotel has a convenient location, but the rooms are a bit uncomfortable due to poor air quality and room temperature control issues. The service was improved after an initial problem, and the property offers access to a great gym. The dining options were overpriced, but with some lovely choices. The basement dining area had some issues. Overall, a mixed experience with some highlights and drawbacks.

I had a mixed experience at the hotel. The rooms were spacious but a bit dated, facing some noise from the street. It was nice having helpful staff, especially when guiding me back to the airport. However, the location was not as central as I would have preferred, though close to key transport links.

I was excited to stay at this hotel, but unfortunately, my experience was mixed. The rooms had broken plug sockets and felt old-fashioned and 'tired,' which was disappointing. However, the view from the room on two sides and the height were impressive. The service was a bit inconsistent; although the staff were friendly and helpful, there were some communication mishaps. The location was a great base for exploring the city but might not be the best choice for a peaceful night's sleep. Dining options were limited, but the hotel was modern and clean and offered a welcoming environment. Overall, there were some positive aspects, but also room for improvement.

The hotel had a great size room with an empty fridge, however, it felt like an oven and had bad staining on the carpets, even though the location was perfect with everything close by.

I absolutely loved my stay at this hotel! The rooms were very good size and well-located near the lift, but unfortunately, they were very old, disgusting, and had a bad smell. The service was exceptional, especially when my return flight was canceled multiple times; they were so helpful and even prepared special vegetable sandwiches for me. The location was amazing, just a 10-minute walk to Plaza de España, and close to all the sightseeing spots. The dining experience was overall good with a variety of options, but I found the food to be a bit oily. Despite the room condition, the convenient location and outstanding service truly made my stay memorable.

My stay at the hotel was a mix of positive and negative aspects. The rooms were clean and airy with good facilities, but they did feel a little dated and not as modern. The service was very helpful and fun initially, but turned sour with staff shouting at us. The location was perfect for my needs, close to bus stations and shopping centers, although not very near the city center. The dining experience was decent with nice coffee but could be improved. Overall, the hotel offered value for money with some drawbacks.